Privacy Policy

The company EMMOO is concerned about the protection of your personal data. It is committed to ensuring the best level of protection for your personal data collected, in accordance with the European and French regulations that apply to it.

For any information on the protection of personal data, you can also consult the website of the Commission Nationale Informatique et Liberté:

The controller is Mr. SOVRAN in his capacity as manager of EMMOO.

Your data is processed by EMMOO. This information and those of your orders are processed mainly to create and manage your account, manage your orders and their follow-ups, customize your services, fraud prevention, statistical analysis as well as for marketing and targeted advertising purposes (knowledge customer, sending electronic communications and advertising profiling by combining data). These treatments may be based on different legal bases depending on the purposes involved. At any time you have the option to withdraw your consent (see below for details).


We collect and handle your surname, first name, address, email address, telephone number, password (related to the use of our site), IP address, connection data and navigation data, order history, preferences, products consulted, incidents of deliveries, claims. In some cases, we may collect location data, for example, to tell you which store is closest to you.

The mandatory or optional nature of the data is reported to you during collection by an asterisk. Some data is collected automatically because of your actions on the site.

We collect information that you provide to us at different times, including

  • an order,
  • From an inscription to your customer account,
  • Navigation on the site
  • Contact via a form
  • Participation in a game or contest
  • Advertising consultation
  • Writing an opinion
  • From the subscription to the newsletter

Following the information provided, you can receive from the company EMMOO service information related to your previous orders or request for quotes and advertising information like newsletter (if you have registered).

The data that we collect may be transmitted to the service providers (subcontractors) to which the company EMMOO appeals for the performance of its services, for the purposes mentioned, for example for the management, execution, processing, payment of your orders as well as for marketing operations.


Articles on this site may include embedded content (eg videos, images, articles …). Content embedded from other sites behaves in the same way as if the visitor visited that other site. These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded content if you have an account connected to their website.

You can manage your personal data and express your choices at any time by going to “my account”, by managing your cookies (from your browser), by unsubscribing from an email. You can exercise your rights (access, rectification, deletion, opposition, limitation and portability if necessary) and define the fate of your personal data “post mortem” by contacting the Data Protection Officer EMMOO at contact address @ or by mail to the following address: EMMOO – 75 Trixe Imp – 82710 BRESSOLS


You also have the right to lodge a complaint with the Commission Nationale Informatique et Libertés (CNIL), including on its website

The data concerning you will be kept for a period of 3 years from your last activity (ex: purchase or expiry of your contracts) and archived with restricted access for an additional 2 years for strictly limited reasons and authorized by the law (payment, guarantee, litigation …). You are informed that your data may be transmitted for the purposes mentioned above to companies located outside the European Union, particularly for customer service activities, IT services, data exploitation in connection with social networks. Any procedures required to secure the data will be implemented before making such transfers.